Support

Frequently asked.

Answers to the things people ask before and after signing up.

What is this service?

We run a server that generates a unique webhook URL per customer. When TradingView posts to that URL, your phone rings. Only TradingView's IP range is allowed through — other traffic is blocked.

Can I get spam?

No. The webhook URL only accepts requests from TradingView IPs — you can't even open it from your browser.

How many calls per month?

Unlimited at $8.95 below 500 calls/mo. Above that the plan auto-upgrades at $7.55 per extra 500 calls. Most users stay at 50–150 calls per month.

Where's my phone number stored?

In our Stripe order database. Stripe handles all card data too — we never see your card details.

How do I set alerts in TradingView?

You need TradingView Essential (or higher) for webhook support. Paste your Callhook URL into the alert's webhook field.

What if I miss a call?

Rare, but it happens. TradingView, our service, or your phone carrier may have disruptions. We're not liable for trading losses — pair Callhook with a secondary alerting method.

How do I cancel?

Log in to the Stripe customer portal linked from your order confirmation email and cancel any time.

How do I change my phone number or card?

Same customer portal. If the subscription was cancelled due to failed payments, contact support or re-subscribe from the Buy page.

Will calls always come from the same number?

Yes. Save it in Emergency Contacts so your phone rings through silent and sleep modes.

Which countries do you support?

You can see the full list on the Buy page when you select a country. Card payments are restricted to a subset; Bitcoin is available everywhere else.

Still stuck?

Email support@turbocapital.net or ping us on Discord — we usually reply same day.